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💰 FD Campus | Refund & Return Policy
At FD Campus, we strive to provide the highest quality training. We understand that sometimes plans change, which is why we offer a clear refund window for our students.
1. The 3-Day Refund Rule
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Eligibility: You have exactly 3 calendar days from the date of your enrollment (payment date) to request a refund.
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After 3 Days: Once this 3-day window has passed, all fees are non-refundable and non-transferable. This is because we reserve a seat for you and prepare your learning materials immediately.
2. Refund Conditions
To be eligible for a refund within the 3-day period, the following conditions apply:
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Course Access: If it is a digital course (Web Dev, Trading, Dropshipping), the student must not have accessed more than 20% of the online materials.
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Physical Classes: For practical classes (Cake Making, Mehandi, Bridal), the student must not have attended more than one physical session.
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Admin Fee: A small administrative fee of [Insert Amount, e.g., 10% or LKR 1,000] will be deducted from the total refund amount to cover processing and registration costs.
3. Non-Refundable Items
The following are strictly non-refundable even within the 3-day window:
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Registration Fees: Any initial “Sign-up” or Admission fee.
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Starter Kits: Used or opened materials/tools provided for Cake Making, Bridal, or Mehandi.
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Digital Downloads: Any downloadable templates or software keys already sent to the student.
4. How to Request a Refund
You must submit your request in writing via WhatsApp or Email to our support team within the 72-hour window. Please include:
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Full Name & Student ID
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Payment Receipt
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Reason for withdrawal (to help us improve!)
5. Processing Time
Approved refunds will be processed and returned to your original payment method within 7–14 working days.